At GALA Yuzawa Ski Resort, we will implement various measures to provide an environment where customers can enjoy in a safe and clean space.
「with Corona」snow resort, we will work to ensure that customers from Japan and overseas can enjoy the wonders of nature.
We asked for customer cooperation.
COVID-19 prevention measures
Staff are checking their temperature every day.
Wear a mask to prevent infection
We placed disinfectant around ski resort, please disinfect frequently.
Ventilation is carried out by opening windows and using an intake and exhaust system.
Gondolas・ropeways may have boarding restrictions.
It is installed at the counter where customers come into contact and inside the restaurant.
The facility carries out regular disinfection.
Requests to visitors
■Please check your health before coming to the ski resort.
Please check your health before visiting
※Please refrain from visiting if you fall under any of the following items.
- Those who are not feeling well, such as a fever of 37.5℃ or higher, abnormal smell and taste, coughing, sore throat, fatigue, etc.
- Those who have been in close contact with someone who has tested positive for COVID-19
- If you have a family member or close acquaintance who is suspected of being infected
■ Please cooperate with temperature measurement
Temperature checks are carried out at the entrance of GALA Yuzawa Snow Resort.
Please note that if you have a fever of 37.5℃ or higher, you may be refused entry.
■ Please cooperate with wearing masks・face masks
Please cooperate with wearing a mask / face mask when inside the building and when boarding the shuttle bus.
※Excluding outdoors.
Please maintain a low-key conversation while riding the Gondola・Ropeway.
Please cooperate with cough etiquette when coughing or sneezing.
Please wear gloves when riding lifts.
Please cooperate with hand washing and hand disinfection.
Alcohol for disinfection is installed in each facility in the hall, so please wash and disinfect your hands frequently.
■ Avoid crowds and maintain social distancing
In the venue, etc., we have set up a mark to keep a distance when waiting in line, so please cooperate in ensuring a social distance from other customers. In restaurants, etc., please ensure sufficient intervals.
We ask for your cooperation as some facilities may limit the number of passengers or users.
■Others
We recommend cashless payment such as credit card and electronic payment.
Elderly people who are likely to become seriously ill when infected, and those with chronic diseases that fall under the following items, please carefully judge whether to visit and pay sufficient attention to your visit.
- People with circulatory system (respiratory, heart, blood) disease or diabetes underlying disea
- Persons undergoing dialysis
- Those using immunosuppressants or anticancer drugs
- Those who may become seriously ill due to other infections
Measures for each facility
At GALA Yuzawa, we will regularly ventilate the facility, all employees always wear masks, wash hands, gargle, and cough etiquette, as well as temperature and health checks every day.
■Ticket Counter/Rental/Shop
- Installation of disinfectant
- Installation of marks that serve as guidelines for waiting positions such as waiting lines
- Installation of splash prevention panels, etc.
- Implementation of delivery of cash, cards, etc. using coin trays
- Regular disinfection
■ Gondola, Ropeway, Lift
- Limit the number of passengers on the gondola and ropeway depending on the situation
- Installation of marks that serve as guidelines for waiting positions such as waiting lines
- Regular disinfection
■Restaurant
- Installation of disinfectant
- Installation of marks that serve as guidelines for waiting positions such as waiting lines
- Installation of splash prevention panels, etc.
- Implementation of delivery of cash, cards, etc. using coin trays
- Regular disinfection
■ School
- Confirmation of customer’s health condition when entering school
- Installation of disinfectant
- Installation of marks that serve as guidelines for waiting positions such as waiting lines
- Installation of splash prevention panels, etc.
- Implementation of delivery of cash, cards, etc. using coin trays
- Regular disinfection
■Snow Enjoyment Park/Snowmobile Sleigh Sightseeing Tour
- Regular disinfection
■ SPA GALA no Yu
- Limit the number of customers
- Installation of disinfectant
- Installation of marks that serve as guidelines for waiting positions such as waiting lines
- Installation of splash prevention panels, etc.
- Implementation of delivery of cash, cards, etc. using coin trays
- Regular disinfection
- No use of saunas, dehydrators, drinking water facilities, or scales
■Shuttle Bus
- Ventilation by opening windows during operation and after getting of
- Regular disinfection
