Can I use IC cards from other ski resorts? News ​ ​2020.11.25 ​ ​Only IC card Chairlift tickets issued at GALA YUZAWA SNOW RESORT can be used. Triple mountain tickets issued at Ishiuchi Maruyama and Yuzawa Kogen can be used.
Do I need an IC card Chairlift ticket just to ride Gondola Lift? News ​ ​2020.11.25If ​ ​you only want to ride Gondola Lift, you will need Gondola ticket (IC card).
Do preschool children also need an IC card Chairlift ticket? News ​ ​2020.11.25 ​ ​Up to two preschool children can enter for free per adult, but children who will be skiing (riding Chairlift) will need an IC card Chairlift ticket. Please ask the Gondola Lift gate attendant for a special IC card Chairlift ticket.
What should I do with my used IC card Chairlift ticket? News ​ ​2020.11.25 ​ ​GALA YUZAWA SNOW RESORT does not require a deposit for IC card Chairlift tickets. If you do not plan to purchase a charge next time, please return the card to the collection box provided after use.
Can I pass through the gates with my IC card Chairlift ticket in my pocket? News ​ ​2020.11.25You ​ ​can pass through with your card in your left pocket. However, please note that if you carry multiple cards stacked together or stack them with your cell phone or credit card, the sensor will not be able to read the information and this will cause a malfunction.
What if I have a voucher or discount coupon? News ​ ​2020.11.25Please ​ ​stop by the ticket counter on the 2nd floor of the Ski Center "Cowabunga". ...
What happens if I lose my IC card Chairlift ticket? News ​ ​2020.11.25You ​ ​will not be able to board Chairlift, so please come to Cheers "Information" or Cowabunga "Ticket Counter". Please note that you will have to purchase a new Chairlift ticket.
Can I cancel my ticket after purchasing it through the online ticket store "Webket"? News ​ ​2020.11.25Cancellations , changes, and refunds will not be accepted after purchase. Please check the details before purchasing. ...
What payment methods are available? News ​ ​2020.11.25If ​ ​you purchase at Cowabunga 2F ticket counter, you can use cash, credit card, transportation IC card, etc. If you purchase on Webket (Web), you can only pay by credit card. Bank transfer...
Which credit card companies can I use? News ​ ​2020.11.25If ​ ​you purchase tickets at Cowabunga 2F ticket counter, you can use JCB, Diners, UC, DC, VIEW, VISA, MasterCard, SAISON, AEON, Rakuten, etc.