At GALA Yuzawa Ski Resort, we are taking various measures to provide our customers with a safer and cleaner environment in which to enjoy themselves.
As Snow Resort in the "with COVID-19" era, we will strive to ensure that guests from Japan and abroad can enjoy the splendor of nature in safety.


Request to visitors

Requests to all visitorsView details

Major new coronaviruses
Infection prevention measures

Staff members undergo daily temperature checks and health checks.

We wear masks to prevent infection.

We have disinfectants installed, so please disinfect frequently.

We are ventilating the room by opening windows and using an intake and exhaust system.

Gondola Lift and ropeways may have restrictions on passenger numbers.

They are installed at counters and in restaurants where customers come into contact with the devices.

The facility is disinfected regularly.

Measures at each facility

Request to visitors

■Please check your health condition before coming to the event.

Please check your health status before coming.

*Please refrain from attending if any of the following apply to you.

  • Those who are not feeling well, such as those with a fever of 37.5°C or higher, abnormalities in smell or taste, cough, sore throat, or fatigue
  • Those who have had close contact with a person who tested positive for COVID-19
  • Those who have a family member or close acquaintance who is suspected of being infected

■Please cooperate with temperature checks

Temperature checks are conducted at the entrance to GALA YUZAWA SNOW RESORT.
Please note that if you have a fever of 37.5℃ or higher, you may be denied entry.

■Please cooperate by wearing a mask or face mask.

Please wear a mask/face covering while inside the building and on Shuttle Bus.

*Excluding outdoors.

Please keep conversations to a minimum while riding Gondola Lift or ropeway.

Please observe proper coughing etiquette when coughing, sneezing, etc.

Please wear Snow Gloves when riding on Chairlift etc.

■Please wash your hands and disinfect your hands.

Disinfectant alcohol will be provided at each facility on the premises, so please wash your hands and disinfect them frequently.

■Please avoid crowds and maintain social distance.

When waiting in line inside the venue, etc., markers have been set up to maintain distance, so please cooperate in maintaining social distance from other customers.
Also, please maintain sufficient distance when using restaurants etc.

Please note that some facilities may impose restrictions on the number of passengers or users.

■Other

We recommend cashless payments such as credit cards and electronic payments.

Elderly people who are at high risk of developing serious symptoms if infected, and those with any of the chronic illnesses listed below, are asked to carefully consider whether or not to attend and take ample precautions when visiting.

  • Those with underlying conditions such as circulatory system (respiratory, cardiac, or blood) disease or diabetes
  • Those undergoing dialysis
  • Those taking immunosuppressants or anticancer drugs
  • Other people who may become seriously ill due to infection

Measures at each facility

At GALA Yuzawa, we regularly ventilate the facility, and all employees wear masks, wash their hands, gargle, and follow cough etiquette, as well as take their temperature and health checks every day.

■Ticket counter, Snow gear rental shop
  • Installation of disinfectant
  • Installation of markers to indicate where to wait in line, etc.
  • Installation of splash prevention panels, etc.
  • Use a coin tray to receive and hand over cash, cards, etc.
  • Regular disinfection
■ Gondola Lift, ropeways, and Chairlift
  • Gondola Lift and ropeway passenger capacity will be limited depending on the situation.
  • Installation of markers to indicate where to wait in line, etc.
  • Regular disinfection
■Restaurant
  • Installation of disinfectant
  • Installation of markers to indicate where to wait in line, etc.
  • Installation of splash prevention panels, etc.
  • Use a coin tray to receive and hand over cash, cards, etc.
  • Regular disinfection

■ Ski&Snowboard School
  • Checking your health condition when entering Ski School
  • Installation of disinfectant
  • Installation of markers to indicate where to wait in line, etc.
  • Installation of splash prevention panels, etc.
  • Use a coin tray to receive and hand over cash, cards, etc.
  • Regular disinfection
■ Snow Enjoyment Park and Snow Scenery Tour
  • Regular disinfection

■ SPA Gala no Yu
  • Limiting the number of users
  • Installation of disinfectant
  • Installation of markers to indicate where to wait in line, etc.
  • Installation of splash prevention panels, etc.
  • Use a coin tray to receive and hand over cash, cards, etc.
  • Regular disinfection
  • Use of saunas, dehydrators, drinking water facilities, and weighing scales is prohibited.
■ Shuttle Bus
  • Opening windows for ventilation during operation and after disembarking
  • Regular disinfection